Job Role: Lead Executive Telecaller in Loan Department
Position Overview:
The Lead Executive Telecaller in the Loan Department manages outbound calls …
							Job Role: Lead Executive Telecaller in Loan Department
Position Overview:
The Lead Executive Telecaller in the Loan Department manages outbound calls to potential and existing clients, promoting loan products and services, and ensuring high customer satisfaction.
Key Responsibilities:
Team Leadership: Supervise and guide a team of telecallers.
Customer Outreach: Make and oversee outbound calls to potential and existing clients.
Product Promotion: Promote loan products and services effectively.
Customer Relationship Management: Build and maintain strong client relationships.
Target Achievement: Ensure the team meets or exceeds sales targets and KPIs.
Training and Development: Train team members on product knowledge and sales techniques.
Qualifications:
Education: High school diploma or equivalent; bachelor's degree preferred.
Experience: 3-5 years in telecalling or customer service, with leadership experience.
Skills: Excellent communication, sales, and leadership skills.